Session #1:Your School’s Mission and an Introduction to the Admission Funnel (overview) |
Education
- What is the funnel?
- The benefits of tracking data via the funnel
- The systems used for tracking data
- What each term means: inquiry, visit, application, screening, decision/enrollment
- Overview of your school: mission, school profile, key stats, historical admission data, understanding demographics, the role of the Head of School, competition/market, etc.
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Takeaways
- Seeing if they can write down their school’s mission statement
- List of how someone can see their mission in action
- 30 second elevator pitch (write and deliver) – go to school website, look over marketing materials
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Case Study
- Write their own personal mission statement (we would provide tips on best practices)
- Share with group if they so prefer
- Brainstorm a list of keywords in their own mission statement that make their school standout
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Session #2 - The Inquiry (including the different types of marketing) |
Education
- What is an inquiry?
- How do you track an inquiry?
- What information should you get (including the most important question: How did you hear about us?)
- How can you market your school – discuss inbound vs. outbound vs. word of mouth marketing approaches
- Components of an application packet
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Takeaways
- Work together to build a list of potential marketing allies in your community
- Select your top choices (for your school) and identify the estimated cost, who would be responsible, and how you would measure success.
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Case Study
- Use speaker phone to practice a phone call from an inquiry (ask one participant to go outside and call in as a prospective parent)
- Act out an inquiry-based conversation in the elevator – you have 30 seconds to get your message across.
- Share a google sheet with participants and have them enter data for at least one inquiry
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Session #3 – Marketing Your School |
Education
- Really take a close look at the different types of marketing
- Leader will show personal examples (from their school) as well as examples from other schools if approval received in advance.
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Takeaways
Look at the marketing materials of your colleagues (move around the room), begin to put sticky notes (which we would need in bulk supply) on colleagues materials with feedback/ideas. Which of the materials would you like to incorporate into your own school’s marketing plan? We will get them moving around the classroom.
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Case Study
Each group comes up with one outbound, inbound, and word of mouth marketing strategy for a particular applicant or applicant type (ex. Entry level PK applicant) on their inquiry list.
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Session #4 - The Visit (include Open Houses) |
Education (types of visits)
- How do you get them to visit campus? PERSONALIZE, utilize your network of ambassadors
- Tours
- Student visits (shadow days) and student ambassadors
- Open House events
- Other events on campus (Bring a friend to school, sports leagues, adult education, fairs, visiting speakers open to public, etc.)
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Takeaways
Build an Open House event schedule, assuming you are 3 months out
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Case Study
Looking at the inquiry list you received in session 1, groups will prepare ideas for an event / visiting experience that will appeal to their assigned student/family on the inquiry list
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Session #5 - The Application and Screening Process |
Education
- After the visit, what are some ways to get them to actually apply?
- Application formats (online vs. paper) and materials
- What types of assessments can be used?
- What type of information do you need to collect? And from whom?
- The interview
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Takeaways
- We will have several of our visitors submit applications (already filled out) with information and responses to questions
- We will also build a list of evaluations and resources
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Case Study
Small groups will work together as an Admission Committee and review applicant folders
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Session #6 – Admission Decisions and enrollment |
Education
- What types of decisions are there? Wait-pool vs. wait-list? Provisional accepts, etc.
- How are Admission Committees constructed?
- How and in what manner do you communicate decisions?
- What are the various types of financial aid, remission, and tuition discounts
- What are parents looking for? Students? How can you persuade them?
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Takeaway
What goes into an admission decision?
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Case Study
Working in groups as an Admission Committees, participants will make decisions on completed applications.
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Session #7 – The Hand-off to the Faculty via Matriculation |
Education/Takeaways
- The risk of melts, enrollment contract terms. How do you keep enrolled families on board between March and Day 1 of school?
- Summer events/ideas, ambassador programs
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Case Study
Groups take on the role of 6 types of individuals at your school
- Admission personnel
- faculty member
- Head of School
- board member
- specialist teacher
- future classmate
How will each welcome the new student/family from the time the offer is extended through the day they set foot on campus and matriculate
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Session #8 - Re-enrollment |
Education/Takeaways
- Collaborating with the division heads and faculty/staff
- Customer service
- Your role with the board – hopefully you are part of the discussion in regards to enrollment and tuition setting
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Case Study
Build a re-enrollment “plan” for the student you accepted after hearing from the facilitator/teacher how each of the students is doing (we will pretend it is November 2016 now and we have become more familiar with the new student). How would you handle a student who proves not be mission appropriate?
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