Hello all and happy Sunday!
As we near the end of our school year, I'm working with our business office and student life programs to put into place a few policies around balances due and enrollment/activities/etc. I find this to be a much larger issue in a boarding school than in a day school where I'd previously been, in large part because parents aren't around to communicate regularly and especially face-to-face.
So here's my question – do you have policies in place, either in handbook or enrollment contract, that contain "if/then" statements like:
I'm looking to strike a balance between the need to manage cash, not overwork the business office, and maintain the experience students are receiving, while also being transparent about the need for families to pay their own way throughout the academic year and not rely on the good will of the school.
Any and all thoughts are greatly appreciated, as are links and document examples!
Jessica A. Warren, MBA
Assistant Head of School for Enrollment Management
West Nottingham Academy
1079 Firetower Road
Colora, MD 21917