Explore the crucial role that emotional intelligence (EI) plays in enhancing admissions and enrollment processes. You will learn how emotional intelligence can improve interpersonal interactions, decision-making, and overall effectiveness in the admissions office. The session will cover key EI competencies such as empathy, self-awareness, and relationship management, and how these skills can be applied to engage with prospective students, manage team dynamics, and navigate challenging situations. Participants will gain practical strategies for developing and leveraging emotional intelligence to foster positive relationships, support successful enrollment outcomes, and create a more responsive and compassionate admissions experience.
Presenter:
Claudine HakimInternational School of LondonHead of Advancement, Transitions, and Student Support
Level of Experience:
Professional Competency:
L&D 2 Operational Excellence
Notes for AISAP Webinars
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