M2M Event | Human Centered Design for Admission Professionals

Starts:  May 16, 2019 11:30 AM (PT)
Ends:  May 17, 2019 5:30 PM (PT)


Welcome to the Admissions Design Studio, a collaboration between AISAP and Leadership+Design where we explore the essential question: How might we design more human centered experiences for our admissions processes?

Admissions and enrollment management are inherently deeply human processes.  While managing data - applicant and yield numbers, test scores, and demographic statistics - is part of the job, the real work is about human connection.  As we seek to build relationships with prospective and current families and students, especially new generations of millennials and Gen Z, developing a deep understanding of their world views and evolving needs will ensure our admissions processes resonate with mission aligned audiences.

Human Centered Design (also known as Design Thinking) is a set of habits, mindsets and skill sets that you can learn and practice that will allow you and your team to be better listeners, experience designers, empathetic problem solvers, and leaders. Over the course of two-days we will learn and practice design elements.  As schools seek greater diversity, equity and inclusion, design thinking can expand the ways we connect with a broader constituency.

Take a look at this document, AISAP_DT_Event_Details.pdf, for more details and a schedule of the two days.  Join us for this amazing learning adventure!

This course is designed to be interactive and incorporate a significant amount of group work.  

Professional Competencies
  • Customer Focus
  • Drives Vision and Purpose

Professional Behaviors
  • Develop Leadership

Experience:  This course is appropriate for the following experience levels.
  • Emerging (3-4 Yrs)
  • Advancing (5-9 Yrs)
  • Mastering (10+ Yrs)
Continuing Education Credits:

  • This course is eligible for 8 hours for AISAP Continuing Education Credits.
  • Credits will apply towards your CAEP re-certification.


Registration Fee

$550 Member
$650 Non-Member

Group Discount Available: Bring 3 or more team members, get a reduced fee of $499 for AISAP members or $599 for non-members. Contact stephanie@aisap.org or billing@aisap.org to register a group.

Fees include:

  • Education content and materials
  • Planned meals

To view our Cancellation and Substitution Policy, please click HERE.

Become an AISAP Member: Join Now


Preliminary Agenda

Thursday, May 16
11:30 - 12:00 p.m. Check-In
12:00 - 1:00 p.m. Lunch
1:00 – 5:30 p.m. Intro to Human Centered Design and Opening Design Challenge
6:30 - 7:00 p.m. Reception
7:00 - 8:30 p.m. Dinner
Friday, May 17  
7:30 a.m. – 8:30 a.m. Networking Breakfast
8:30 a.m. – 12:00 p.m. Practice Human Centered Design Techniques
12:00 p.m. - 1:00 p.m. Lunch
1:00 p.m. - 5:30 p.m. Presentations, Reflections and Final Comments



CarlaSilver Carla Silver
Executive Director and Co Founder
Leadership + Design

Carla Silver is the executive director and co-founder of Leadership + Design.  She is an experienced independent school educator, school administrator, and experience designer. Carla partners with schools on strategic design and enhancing the work of leadership teams and boards, and she designs experiential learning experiences for leaders in schools at all points in their careers.  She also leads workshops for faculty, administrative teams and boards on Design Thinking, Futurist Thinking, Collaboration and Group Life, and Leadership Development. She has presented regularly at the NAIS annual conference as well as other regional and local seminars, workshops and conferences. She currently serves on the boards of Breakthrough Silicon Valley and the Urban School of San Francisco.  She lives in Los Gatos, CA with her husband  three children, and two King Charles Cavaliers. 


Hotel Details | Miramonte Indian Wells Resort & Spa

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A discounted rate of $179 per night plus tax is available until April 22, 2019 at the Miramonte Resort.  Reservations can be made online or over the phone.

To make your hotel reservations online, click HERE or call 800-237-2926.  Make sure you reference you are with AISAP to get the discounted rates.

The Resort Fee has been discounted to $15 per room per night.  The Resort Fee includes the following services.

  • Wireless Internet Access
  • Access to the Fitness Center, Spa, and Wellness classes
  • In-room Coffee Service
  • Self / Valet Parking

Check-In: 3:00 p.m.
Check-Out: 12:00 p.m.

Hotel Cancellations
Cancellations received by the hotel more than 7 days in advance will not incur any penalties.  Reservations cancelled within 7 days will be forfeit the 1 night deposit. 

Meeting Room

Specific meeting room details will be shared closer to the event dates.

Airfare & Ground Transportation
The nearest airport is Palm Springs International Airport (PSP).  This is approximately 15 miles or 20 minutes from the resort.  There are currently 19 non-stop destinations into major hubs. 

The next closest airport is Los Angeles International Airport (LAX) which is 128 miles or 2 hours from the resort.

For ground transportation, we recommend Uber, Lyft or the local taxi, whichever you are most comfortable using.

Our final recommendation is to book your return flight home at 7pm or later if you are flying from PSP.  The hotel can accommodate additional nights at the group rate based on your travel schedule.


Miramonte Indian Wells Resort & Spa
45000 Indian Wells Lane
Indian Wells, CA 922210
Event Image


Stephanie Orr